Privacy policy
At BloomBoom Creations, I only collect the personal information necessary to respond to enquiries and process orders.
This may include:
Name
Email address
Shipping address
Billing information
Payment details are processed securely by Squarespace's payment providers. I do not have access to your full payment information.
Your information is only used to:
Process and deliver your order
Respond to your enquiries
Comply with legal accounting requirements
Your information is never sold or shared for marketing purposes.
Terms & Conditions
By using this website or placing an order, you agree to these Terms & Conditions.
Handmade products
Every BloomBoom piece is individually handcrafted.
Small variations in colour, shape and texture are a natural part of the creative process and make every piece unique. These variations are not considered defects.
Product images
I make every effort to display colours accurately. Due to different screen settings, colours may appear slightly different in person.
Pricing
All prices are shown in Danish Kroner (DKK) unless otherwise stated.
Prices may change without prior notice.
Payment
Payment is processed securely through Squarespace's payment providers.
Intellectual property
All artwork, photographs, product designs and website content remain the intellectual property of BloomBoom Creations.
No images or content may be copied, reproduced or used commercially without written permission.
Liability
BloomBoom Creations cannot be held responsible for indirect losses resulting from the use of this website or its products.
Governing law
These Terms & Conditions are governed by Danish law.
Shipping & Returns
Production
Every lamp and artwork is individually handcrafted.
Please allow the production time stated on the product page before dispatch.
Shipping
Orders are carefully packed to ensure they arrive safely.
All shipments include tracking where available.
Shipping costs are calculated at checkout.
Each BloomBoom piece is carefully handcrafted and packaged by hand. While every effort is made to protect your order during transit, the delicate nature of paper art means it should be handled with care after delivery.
International shipping
Customers are responsible for any customs duties, import taxes or local fees charged by their country.
Returns
If you change your mind, you may return eligible products within 14 days of receiving your order in accordance with EU consumer legislation.
Returned items must be unused and in their original condition.
The customer is responsible for return shipping costs.
Custom commissions
Bespoke commissions and personalised artworks cannot be cancelled or returned unless they arrive damaged or faulty.
Damaged items
If your order arrives damaged, please contact me within 48 hours of delivery and include photographs of both the packaging and the product.
I will work with you to find a suitable solution.